Your Questions, Answered
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The best place to start is a Face Chat — a free, relaxed video call where we'll listen to your concerns, look at your face together and suggest what might work for you. There's no pressure and no commitment. WhatsApp us on +44 7362 599860 to book one. If you'd rather come in person, our in-clinic consultation is £62 (redeemable on the day if you go ahead with treatment).
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Honestly, we'll figure that out together. Our approach is collaborative, we don't have a one-size-fits-all menu. We look at your skin, your facial movement, your lifestyle and your goals before making any recommendation. Our Face Chat is the perfect starting point if you're unsure.
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Come as you are, ideally fresh-faced, but if you're heading straight from work we'll clean your skin before we begin. You'll be asked to complete a medical history form ahead of your visit so we can flag any contraindications. For injectable treatments, avoid alcohol for 24 hours beforehand if possible.
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We take a £62 deposit to secure your appointment. This is fully redeemable against your treatment on the day. If you need to cancel or reschedule, please give us a bare minimum of 48 hours’ notice. Cancellations with less notice may result in the deposit being retained, as that time has been held exclusively for you.
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Not with us. Our entire philosophy is built around Facial Minimalism, results that are undetectable, natural-looking and true to you. We use lower volumes than industry standard and take a precision-first approach. If someone can tell you've had something done, we haven't done our job properly.
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It depends on the treatment. Botox typically lasts 3–4 months. Dermal filler lasts 6–12 months depending on the area. Skin boosters and polynucleotides build over a course of sessions, with results lasting up to a year. We'll give you a clear picture of what to expect before you commit to anything.
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Most clients find treatments very manageable. We apply numbing cream ahead of injectable and microneedling treatments to keep you comfortable. Any discomfort is usually brief and mild — most people are pleasantly surprised.
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For Botox and filler, downtime is minimal, some light redness or swelling that typically settles within a few hours to a day. Microneedling may leave skin pink for 24–48 hours. Polynucleotides can cause temporary bee-sting-like marks that fade over a few days. We'll always talk you through what to expect for your specific treatment.
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Yes. All treatments are performed by our qualified, experienced aesthetic practitioners. We follow strict medical consent procedures, take a detailed health history before every treatment, and use only premium-grade, licensed products. Your safety and comfort come first, always.